Buying
You can create an account at any time by clicking the “Login” link at the top, right-hand side of any page on account button.
Yes. just give us a call to check that your order is available at in our store nearest to you. And if your order is not available at any of our locations near you, we can also arrange to get it brought down for you.
yes. We have a team of professional sound men and musicians. We are glad to be of assistance before you make your final decision. Simply call/WhatsApp 08083161882,09023016595 or +8616624625044 anytime any day.
Stock levels are updated regularly so If a product is in stock, it is available for order and delivered. if there may be an inventory error, out of stock, we try to restock at shortest time possible.in such a case our we will contact you immediately. some of our goods are shipped from abroad warehouse with the fastest shipping method.
Shipping
Transit times depend on where we are shipping to, which of our locations has stock for your order, and what shipping method is best suited to the products you buy. We pick the best method for your order, we always ship from the closest available location, and we email you with a tracking number once your package is dispatched, so you can follow the progress of your delivery. However the expected delivery time is displayed on all product in our store.
We send orders from our stores and offsite warehouse every weekday. This means you should have your order in the quickest time possible in every major cities in Nigeria. However we have pickup locations for some remote areas.
Yes. we ship easily to most countries from our China Warehouse.
We use several courier and logistics companies for our deliveries. These companies normally deliver on weekdays during business hours. There are sometimes extended delivery hours (including weekends)
If we are sending your order by courier service then yes, a residential or business address is fine. Also if your order is being sent by one of our cargo companies like GIG Logistics, a home or business address is fine. We also send deliveries to your nearest terminal/depot for you to collect.
Support
If an order is returned to us we will contact you as soon as possible. If the return is a result of incomplete or incorrect address submitted by you, we will need to charge you for the shipping costs before resending.
We have got you covered in the rare occurrence that your order arrives damaged. Just let us know immediately by calling 09023016595 and we will get the item changed swiftly for you.
Online Payment: Pay via credit cards, and debit cards via our online payment gateway. Over 95% of our customers use this option as it is fast and secure.
Bank Transfer: Upon checkout, select the Bank transfer payment method and follow the instructions given.
Pay on delivery: Pay upon delivery. This method is available on most items and selected areas of Lagos and Abuja
Every customer always get the best price. However if you have a need for special price or discount, contact us for negotiation.